Tommy Gun's offers free shipping for all orders over $50. For all orders under $50, we charge a flat $9.95 fee. All orders ship FedEx Express Canada-wide except for PO box locations which are automatically shipped by Canada Post. In addition, all locations that are outside of the FedEx delivery area will be automatically shipped using Canada Post.
SHIPPING & DELIVERY TIMES
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. Orders being shipped to PO boxes or addresses outside of the FedEx service area are delivered by Canada Post so will take a few extra days. Please note that due to COVID-19, shipping times may take a couple extra days. We appreciate your patience!
We offer a 14-day return policy for all online orders from the date your order is delivered.
To be eligible for a return, your item must be lightly used and in its original packaging. You’ll also need your order # or proof of purchase.
To start a return, simply contact customer service with your order number and reason for return. Only approved returns will be accepted, anything shipped back without first contacting customer service will not be accepted. You will receive the address to which the order can be shipped once the return has been approved. Return shipping is not covered by Tommy Gun's and must be paid for by the customer. Returns are only eligible if initiated within 14-days from delivery. The original order number must be included within the returned shipment.
If you have any further questions, please reach out to our team, we are here to help.